Terms & Conditions

Last Updated: January 15, 2025

1. Acceptance of Terms

Welcome to GGBG Shoes. By accessing and using our website ggbg-shoes.net, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and GGBG Shoes.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time without prior notice. Your continued use of the website after such modifications constitutes acceptance of the updated terms.

2. About GGBG Shoes

GGBG Shoes is a premium retailer specializing in authentic Golden Goose sneakers, including Superstar, Ball Star, and other exclusive designs. We are committed to providing our customers with genuine, high-quality footwear and exceptional service.

Our Store Information

2847 Madison Avenue
New York, NY 10017
United States
Email: [email protected]

3. Product Information and Availability

We strive to provide accurate descriptions, images, and pricing for all our products. However, we do not guarantee that product descriptions, colors, information, or other content on the website are accurate, complete, reliable, current, or error-free.

  • All products are subject to availability
  • We reserve the right to limit quantities purchased by any individual
  • Product images are for illustration purposes and may vary from actual products
  • We reserve the right to discontinue any product at any time

Please note that Golden Goose sneakers are intentionally designed with a pre-worn, distressed appearance as part of their authentic aesthetic.

4. Pricing and Payment

All prices displayed on our website are in USD and are subject to change without notice. We accept major credit cards (Visa, Mastercard) and PayPal as payment methods.

  • Prices include applicable taxes where required by law
  • Payment is due in full at the time of order
  • We reserve the right to refuse or cancel orders for any reason
  • In case of pricing errors, we will contact you before processing your order

5. Order Processing and Fulfillment

Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason.

Order processing times:

  • In-stock items: 1-2 business days
  • Special orders: 5-10 business days
  • Custom or exclusive items: 2-4 weeks

6. Shipping and Delivery

We offer shipping services within the United States and to select international destinations. Shipping costs and delivery timeframes vary based on your location and chosen shipping method.

  • Standard shipping: 5-7 business days
  • Express shipping: 2-3 business days
  • Overnight shipping: 1 business day

Shipping costs will be calculated and displayed during checkout. We are not responsible for delays caused by weather, customs, or other circumstances beyond our control.

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. We accept returns and exchanges within 30 days of delivery, subject to our Return and Exchange Policy.

Items must be:

  • In original, unworn condition
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

Custom orders, sale items, and certain exclusive releases may not be eligible for return or exchange.

8. Product Authenticity Guarantee

GGBG Shoes guarantees the authenticity of all Golden Goose products sold through our website. All items are sourced directly from authorized distributors and undergo strict quality control.

If you receive an item that you believe is not authentic, please contact us immediately at [email protected] with your order details and photos of the product in question.

9. User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Not use the website for any unlawful or prohibited purpose
  • Not interfere with or disrupt the website's operation
  • Respect intellectual property rights

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our website, you consent to our data practices as outlined in the Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of GGBG Shoes or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

12. Limitation of Liability

To the fullest extent permitted by law, GGBG Shoes shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or products.

Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

13. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government regulations.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New York, NY.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: Available during business hours
Address: 2847 Madison Avenue, New York, NY 10017
Business Hours: Mon-Fri: 9:00 AM - 8:00 PM EST

Important Notice: These Terms and Conditions constitute the entire agreement between you and GGBG Shoes regarding your use of our website and services. By continuing to use our website, you acknowledge that you have read, understood, and agree to be bound by these terms.